🤝 Talent Experience Manager

Mexico

High Performance Warning

All roles at TZLA demand exceptional performance and dedication. Before applying, please understand:

• We maintain extremely high standards and expect consistent excellence
• The work environment is fast-paced with ambitious deadlines
• You must be comfortable with rapid changes and quick decision-making
• We expect proactive problem-solving and independent thinking

Only apply if you thrive in high-performance environments and are committed to delivering outstanding results.

Position Overview

As Talent Experience Manager, you will operate within our HR framework, reporting directly to the Chief of Staff and serving as the dedicated point of contact where team members can confidently bring both workplace satisfaction and safety concerns. This integrated role creates a trusted bridge between employees and C-level management, combining cultural facilitation with safety oversight to ensure our team has a single, confidential resource for all workplace well-being matters.

You'll work primarily on-site at our Mexico facilities, focused on creating a safe, secure, and enjoyable work environment through relationship building, cultural development, and comprehensive safety auditing—all within one cohesive role designed to support our team's complete workplace experience.

Key Responsibilities

Culture & Communication Leadership

• Serve as a trusted advocate for employees across all departments
• Build relationships that encourage open dialogue about workplace satisfaction
• Act as a liaison between employees and C-level leadership to resolve workplace issues while maintaining confidentiality
• Nurture a culture of collaboration throughout the organization
• Organize team events and activities that strengthen workplace culture
• Serve as a mediator to resolve issues among team members

Employee Experience & Development

• Support talent development by facilitating learning opportunities and career pathing
• Collaborate with leadership to promote employee engagement, motivation, and retention
• Drive initiatives that improve workplace satisfaction and productivity
• Monitor workforce metrics and engagement data to guide people initiatives
• Lead employee experience improvement projects and support organizational change management

Safety Auditing

• Conduct comprehensive Environmental, Health and Safety audits across all facilities
• Promote best practices through education and positive reinforcement
• Coordinate safety training initiatives (fire, health, workplace safety)
• Support emergency preparedness and maintain safety culture through team engagement
• Ensure compliance with safety regulations and company policies

Required Technical Skills

• Experience in HR, employee relations, or organizational development
• Knowledge of workplace safety principles and emergency preparedness
• Basic understanding of physical security awareness and CPTED best practices
• Proficient with feedback systems and team collaboration platforms
• Understanding of cultural facilitation and change management principles

Required Soft Skills

• Exceptional interpersonal skills - ability to build rapport with team members at all levels
• Empathetic listener - skilled at creating supportive environments for honest feedback
• Cultural sensitivity - understanding of workplace culture and team dynamics
• Conflict resolution abilities - capable of addressing concerns diplomatically
• Emotional intelligence - able to read situations and respond appropriately
• Confidentiality and discretion - maintains appropriate handling of sensitive information
• Collaborative mindset - focuses on helping and improving rather than criticizing

Preferred Qualifications

• 5+ years experience in HR, organizational development, or similar people-focused roles
• Experience in manufacturing or warehouse environments
• Background in safety management or change management
• Professional certifications in coaching, facilitation, human resources, or safety management
• Experience organizing team events and culture-building activities
• Bilingual English/Spanish
• Mature, local candidate preferred to foster natural respect and authority while maintaining approachability

Core Technology Stack

As with all positions at TZLA, the Talent Experience Manager will be tasked with learning and utilizing a range of integrated technology systems that form our core infrastructure, including:

     Documentation & Knowledge Management

• Notion - Wiki, Project Management, Documentation systems

     Communication & Community

• Telegram - Internal Communications and Member Groups
• Google Workspace - Email and Productivity Suite

     Operations & Infrastructure

• Inflow - Inventory and Order Management

     AI Solutions

• MyAskAI - Knowledge Management
• Castmagic - Video Processing

Opportunity

This position offers a unique opportunity to work with cutting-edge plasma technology at TZLA. You'll be instrumental in building team culture and ensuring workplace safety. We're looking for someone who can start as soon as possible, but we'll take the time needed to find the right cultural and professional fit.

This position reports directly to the Chief of Staff (C-level executive) and has the authority to https://www.notion.so/Talent-Experience-Manager-Job-Description-ede6a65c44c64d6490ed47ed1b1aa16c implement meaningful cultural and safety changes that support both our team and our cutting-edge plasma technology operations.

We don't expect perfection for you to qualify for this job, and you'll get training as needed. We are big on making our jobs easier over time. We do expect intelligence, energy, and a "get it done" attitude. When you have questions, you will find the answers within a quick Telegram message.

TZLA Team Benefits

• TZLA employees gain unique expertise: We're pioneering plasma technology—it's like being part of Apple in the '70s when they launched their first computer!
• Experience rapid skill development through hands-on involvement in cutting-edge projects
• Grow in an environment that values innovation over conformity
• Regular all-team, fully-paid retreats in exotic destinations!
• Free English and Spanish classes
• High-end working environment with experienced leadership
• On-site positions include a dedicated plasma machine for team use
• TZLA employees receive a substantial discount on Club membership

About TZLA

TZLA Club is a science club revolutionizing the concept of health. We provide our members with a unique science kit that harnesses the power of plasma, allowing them to experiment with its health-improving properties (see more at https://experiments.tzla.club). Our team consists of high-performance individuals pushing the boundaries of technology beyond conventional limits.

How to Apply

Please submit your resume and a cover letter detailing your experience with HR, cultural facilitation, and safety management, along with examples of how you've improved team engagement and workplace culture in previous roles.

To prove you've read this entire job description carefully, please include "PEOPLE1ST2025" in your application when describing why you're applying for this position.

Next Steps:

1. We will carefully review your application materials and initial form responses
2. If your profile matches our requirements, we'll email you a brief quiz to help us assess compatibility
3. Qualified candidates will be invited to a 30-minute screening interview to:
   • Discuss your experience and skills in detail
   • Share more about TZLA's vision and culture
   • Clarify any questions about the role
   • Review compensation expectations
4. Successful candidates will go through a second interview with our C-level team:
   • Discussion of your exceptional capabilities and how they elevate our team standards
   • Evidence of past achievements that demonstrate raising performance bars
   • Assessment of your unique skills that complement and enhance team capabilities
   • Examples of how you've driven excellence in previous roles
   • Compensation package
   • Start date and onboarding timeline