⚠️ High Performance Warning

All roles at TZLA Club demand exceptional performance and dedication. Before applying, please understand:

• We maintain extremely high standards and expect consistent excellence

• The work environment is fast-paced with ambitious deadlines

• You must be comfortable with rapid changes and quick decision-making

• We expect proactive problem-solving and independent thinking

• The roles require dedication beyond standard 9-to-5 expectations

Only apply if you thrive in high-performance environments and are committed to delivering outstanding results.

Position Overview

As Systems Administrator, you will own the reliability, security, and day-to-day operation of TZLA’s integrated technology ecosystem.

This is a hands-on role with leadership-level responsibility: you will keep core systems stable, enforce access hygiene, and turn recurring operational pain into repeatable, documented systems.

You will report to the Technology Lead and ensure work moves through a clear intake, change control, and release cadence, with small-batch improvements shipping consistently.

Key Responsibilities

Strategy & Architecture

• Maintain a clear, pragmatic system architecture across the stack (identity/access, data flow, automations, and documentation)

• Keep decisions lightweight, documented, and enforceable

Systems & Operations

• Operate and harden the core stack (Notion, GoHighLevel, Zendesk, Google Workspace, hosting/infrastructure)

• Own monitoring, backups, disaster recovery, and incident response readiness

Light End-User Technical Support (Remote)

• Provide basic troubleshooting to unblock teammates when home-office connectivity or device issues impact work

• Support via Telegram and remote session

• Triage, document, and escalate when needed

Examples include:

• WiFi/router quirks

• VPN issues

• Google Workspace access

• Browser issues

• Email/calendar problems

• Notion access issues

Leadership & Team Building

• Provide technical support and trainings that stick

• Publish SOPs and operational standards

• Run permission/access hygiene

• Establish “how we do things” standards so the organization moves faster with less risk

Data & Accountability

• Run a disciplined cadence with weekly shipping where possible

• Track automation health, failures, time-to-fix, and recurring root causes

• Improve operational reliability month over month

Required Skills

• 3+ years of systems administration experience (or equivalent hands-on ownership of multi-system SaaS infrastructure)

• Strong understanding of cloud-based services and SaaS platforms

• Proficient in documentation and knowledge management systems (Notion)

• Experience with CRM systems (GoHighLevel)

• Knowledge of customer support platforms (Zendesk)

• Proficient with APIs for system integration and data exchange (Zapier and/or similar)

• Strong experience with user access management, permission structures, and security best practices

• Strong incident response mindset: detect, triage, contain, recover, and write prevention plans

• Ability to learn new technologies quickly, troubleshoot effectively, and communicate clearly with technical and non-technical teammates

Preferred Skills

• Experience with email server management and Google Workspace administration

• Familiarity with hosting and infrastructure management

• Experience with educational technology platforms

• Knowledge of AI integration and implementation

• Experience with crypto and trad-fi processing systems and fintech tooling

• Experience with community management platforms such as Telegram

• Background in inventory management systems

Core Tech Stack

• Notion: Wiki, project management, documentation systems

• CRM & Automations: GoHighLevel; Zapier (and/or similar) for integrations

• Communications: Telegram groups, Google Workspace

• Support Signals: Zendesk (member and admission ticket management)

KPIs You Will Own

• System uptime and service reliability across the core stack

• Security posture (access hygiene, permission accuracy, and access review cadence)

• Mean time to detect and mean time to resolve for operational incidents

• Backup / restore readiness and disaster recovery reliability

• Automation reliability (integration error rate, alerting coverage, and time-to-fix)

About TZLA

At TZLA Club, our members become superhuman. TZLA is the first self-directed health science club, revolutionizing the concept of healing.

We provide our members with a unique science kit that harnesses the power of plasma, and support them to experiment with its miraculous properties.

Our team consists of brilliant, disciplined, and positive individuals who are pushing the boundaries of technology beyond conventional limits.

Why Join TZLA?

• Foundational Impact: You will build this function from the ground up

• A Culture of Excellence: Work with a disciplined, brilliant team in a high-end environment that rewards initiative and outcomes

• Live the Mission: Receive a substantial discount on a TZLA Club membership and experience our technology firsthand

• Global Gatherings: Participate in regular, fully-paid team retreats in exciting destinations

Next Steps

As a test of attention to detail, please include "VOLUNTARYISMROCKS" in your application's:

“Briefly describe why you are applying for this position”

This helps us identify candidates who take the time to read and understand our requirements.

Our goal is to approach each hiring decision methodically, ensuring we identify the right fit for our team. Our process is built on mutual discovery and respect, allowing both sides to assess alignment thoughtfully.

1. Application Review: We meticulously review your materials

2. Strategic Assessment: Qualified candidates will complete a brief, real-world scenario questionnaire

3. Screening Interview (60 mins): Deep dive into your experience and TZLA’s vision and culture

4. C-Level Interview: Conversation with founders regarding compensation, vision, onboarding, and performance expectations